10 May 2010

Our Intranet

I'm on the new Intranet Task Force. It just occurred to me to seek some input here.

So, loyal readers, please give me your opinions on the following. If you aren't comfortable answering in comments, feel free to email me.

#1: What type of content would you like to see on the next-generation Intranet?

#2: How would you like the next-generation Intranet to be organized or arranged?

#3: What mistakes should we avoid in designing the next-generation Intranet?

#4: Do you, personally, create any content that you think should be available on the Intranet? (I'm thinking of those in-branch things that everyone has, like WST's invaluable index to the History Notes, or someone's really cool storytime templates.)

#5: Any other thoughts? Please share!

Thanks, everyone. I'll have a more entertaining blog post up soon.

03 May 2010

No, You CAN'T Borrow the Stapler (and Other Budget Woes)

During these times of budget cuts and universal brouhaha, I can't help but remember budget crises past.

In particular, there was one set of budget cuts in the late 1980s or early 1990s (any oldtimers out there remember the time period?). Although we had a Director, the System was controlled by the Associate Administrator, She-Who-Must-Be-Obeyed. (This person is no longer with our system, and the position of Associate Administrator has been eliminated.)

In order to demonstrate the impact of budget cuts to the public, She-Who-Must-Be-Obeyed decreed that we would no longer let patrons use free office supplies. Paper, pens & pencils, paper clips, tape, even staples were no longer available for patron use. Scissors were a grey area: as I recall, we allowed people to use them, but afterwards people had to re-sharpen the blades with their teeth. Gods have mercy on the soul of anyone who asked for a postage stamp. We had to remove all such supplies from sight. If anyone asked to use office supplies, we were to explain that due to budget cuts we could no longer supply free supplies to the public.

The theory, I think, was that outraged patrons would immediately go home and call or write to their County Council members demanding that our budget be restored so that we could afford $1.26 for scotch tape. [At least, that was the public theory. I think there was also a large component of punishment for the ungrateful public who had allowed these budget cuts to happen in the first place. She-Who-Must-Be-Obeyed was like that.]

So we started refusing office supplies to the public. Did they follow the plan and protest to their elected officials?

Did pigs grow wings and fly to the tops of mountains?

Oh, the public was outraged, all right. And they did what they always do when outraged: they complained to the poor staff member in front of them. They screamed, they yelled, they cursed, they threatened to have us fired. They chanted "kalimah!" and plunged their hands into our chests, ripping out our still-beating hearts and dashing them to the floor.

Staff started wearing masks to hide our identities, and armored breastplates to protect our hearts. We dreaded coming to work each day.

The result? Staff members killed, maimed, or in therapy: Dozens. Calls or letters to elected officials: None. Are you surprised?

Eventually the budget crisis subsided (as they always do), things got better, and we were allowed to restore the staplers and tape dispensers to the tops of our desks.

So take heart in the current budget situation. It could be a lot worse....